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SMS opt-in workflow

Last updated: October 20, 2026

Offline sends SMS and MMS only after a customer asks for a text during a live phone call and agrees to the script below. Consent is not collected through a web form, keyword, or paper slip. This page documents that verbal process for carriers and messaging partners.

1. When we offer a text

A representative may offer to text information the customer requested on the call, such as a product photo, a confirmation link, or other details that are hard to read aloud. Those messages are sent from (845) 935-4050. We do not send marketing blasts or unsolicited messages.

2. Call script (required before any text)

The representative reads this script, or the same language in substance, and waits for a clear yes. If the customer says no, we do not text.

Would you like me to text you this information? May I confirm your mobile number? By agreeing, you consent to receive texts from Offline at (845) 935-4050. Message and data rates may apply. Reply STOP to opt out, or HELP for help. Consent is not required to use our phone service.

3. Number confirmation

After the customer agrees, the representative confirms the mobile number on the line or the number the customer asks us to use. We send the message only to that confirmed number.

4. After opt-in

  • Message frequency varies based on what the customer requested on the call.
  • Message and data rates may apply.
  • Reply STOP to any message to opt out. We send a confirmation and stop further messages.
  • Reply HELP for help, or call (845) 935-4050.
  • We do not sell, rent, or share mobile numbers or SMS opt-in information with anyone for their marketing.

5. Related policies

Full program terms are in our Terms & Conditions. How we handle numbers and opt-in records is in our Privacy Policy.

Offline
Phone: (845) 935-4050
Email: office@offlinebrowse.com